Category Archives social media

Tuesday Tales – Envy Combats the World of Cyberbullying

Tuesday Tales

There are days that I thank my lucky stars that I am no longer a kid in school. Children today have it much different than we did growing up. Not only will they be mean to each other with words and punches thrown, but the online world has forever changed everything.

Bullying has always been around, but the lasting effects of bullies is new and drastically different. Thanks to social media, a simple poke at fun against another child will last FOREVER. Kids do not understand that everything placed on the internet is forever and can not be taken back. Simply deleting an item does not make it disappear.

Tweens, Teens, and even younger children know how to use Twitter, Facebook (even younger than the 13 year age minimum), and other online websites/blogs to assert their power. With a simple mobile device, a photo can be sent around the world. In an instant, reputations will be changed and the damage done. The worst part, anonymity can often hide a lot of things from the novice. Of course, nobody online is completely anonymous.

Cover of EnvyWhy do I mention this? Well, cyberbullying is a reality in society today. Not only does it exist with adults, but also with our innocent children. Children have killed themselves after endless online and real life attacks have pushed them into the darkest of places that exists. When I was teaching middle school, I actually used an assignment to help catch a cyberbully. Yes, having a webmaster as a hubby paid off and taught at least a few kids (and parents) a very BIG lesson.

Author Gregg Olsen tackles this tough subject area in the first of his Empty Coffin Series called Envy. I introduced the book several weeks ago when I was finishing it up. Since that time, it has been on my mind a lot.

Bullying is a problem that our entire society needs to address. Parents, teachers, and others within the lives of children need to work on sensitizing children on how to recognize a bully, what to do if they are bullied, and how to help a friend that may be the victim. We often take this for granted because a lot of kids do not realize they are actively being bullied. Yes, even if it is painfully obvious to some, many kids are so hungry for social acceptance of any kind that they appear to ignore it. Are they really, or are they internalizing it? Envy takes us along this journey as two super sleuth twins uncover the pain that another had endured for so long.

Author - Gregg OlsenAs I said before, Envy kept me on the edge of my seat. I saw some items coming, but did not see others. I knew the connection with real like cyberbullying cases that had been in the media and liked how it was incorporated into the story.  My mind was racing as I read. I wondered what other items could be done in the real world to protect other kids from this fictional fate. The sad truth, it is happening in the world. Cyberbullying is taking the lives of innocent individuals that feel trapped.

My hope is that people being more aware of this topic thanks to it being in the news, being incorporated in books like Envy, and on other platforms that we can help our youth. We may not be able to completely stop cyberbullies, but we can let then know that we care and will help in any way possible. Envy would be a great book to read with tweens and teens to discuss this topic. I can see it being used in a social setting, with teachers, and other venues.

Author Gregg Olsen has also talked about this topic. On his website, Olsen recently wrote a post called Changing the Question on Cyberbullying. He begins this section of his news notes with the following:

Not long ago, I asked readers “How Mean Are You?” I’ve been thinking a lot about cyberbullying lately, and now I’m wondering "How Brave Are You?"

Within the article, he goes into explaining how and why he changed the initial question. It is a very powerful read – especially with the quotes from kids. It hit me hard to know that some teens felt that if they told someone about their cyberbullying problems that it would only make matters worse.

I worry about this a lot for my children. My oldest has already been a victim of bullying and he is only in third grade. I cringe and worry about what I do not know, what he may be thinking, and what could happen to him behind the scenes. Thanks to people like Gregg Olsen and others like The Bully Project – people will be exposed to this reality and hopefully we can help our children.

Let’s take this time to discuss the hot topic of bullying. Have you experienced it, have your children, or do you know someone else? Weigh in and let’s share ways that we can help each other as victims, parents, educators, and others that need to wake up and see the problem that is bullying in society today.

It's Me

Disclosure: I received this book complimentary of Sterling Publishing in order to facilitate a review. No other compensation was given. The opinions expressed are my own and the fact that it stuck a nerve was just a nice bonus to talk about something else that has also been on my mind.

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SheStreams and NYC Bound

SheStreams 2011 

Yes, you read that right. I am heading to SheStreams today. I have always wanted to go since they announced the conference, but things came up and other factors were there.

Then, out of the blue Wednesday with less than two days before I would have to go, things started to line up. TechyDad gave me the green light, Nana and Papa can help with the kids after school Friday, and a ticket was purchased from a friend that could no longer go. It just worked out amazingly.

I am excited and scared at the same time. I have been to BlogHer (NYC 2010) and the Disney Social Media Moms Celebration, but those were always traveling with TechyDad and other friends. This will be me going by train for the first time into Penn Station. Of course, once I get to NYC I will meet up with Shannan, Kelby, Amy, Rene, and countless other amazing women. The opportunities for learning, networking, and getting away with the girls is huge.

Did I mention I am a Type A person? To say that I am running around the last few hours trying to think of what I will forget is an understatement. So my question to you this week:

What stresses you out about travel? Is it the planning (or lack of), packing, or something else and why?

If you are at SheStreams, I hope to meet up with you. You can find me on Twitter @TheAngelForever.

It's Me

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Thanks to Kailani at An Island Life for starting this fun for Friday. Please be sure to head over to her blog to say hello and sign the linky there if you are participating.

Aloha Friday by Kailani at An<br<br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />
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    Island<br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />
    Life

Aloha #170

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Social Media Working Well

Social media is my new world. It is not shocking that when something happens, I turn to that part of my life. Whether it is to celebrate something big, question an item aloud with friends, or look for someone to help me through a tough time.

Twitter, Facebook, and my blog are a part of ME. They are extensions of the person I have become since I stepped into the wild and amazing adventure. I have always said there is good use and bad use of this powerful tool. The truth is that you have to know how to balance what is in front of you before you let your fingers fly on your keyboard, phone, or other electronic device.

SouthwestAir on Twitter

On the Saturday that I had to cancel my 10th Anniversary trip to Walt Disney World, I had to call Southwest Airlines. As I mentioned before, the woman on the phone was super friendly and compassionate since she heard me crying. Once I was off the phone with her, I realized that the money coming back to me was not what I had spent. You see it was short $40 for my Early Bird Check ins. Rather than call back, I sent a simple Tweet out to Southwest Air (@SouthwestAir) and their Customer Relations Specialist account (@SouthwestWhit). I asked if there was a way to get my money back since it was not included after I had called and canceled my trip. That’s all I asked and left it at that.  I did not want to get in the way of other people and I knew that after a week or so, the mess of the storm would ease up and I could call to find out about this other money.

Monday, as towns near us were cleaning up from the destruction that was Tropical Storm Irene, SouthwestWhit messaged me back on Twitter. She asked for my flight information via DM. After a small glitch in the DM process, she had everything in front of her and said she would take care of the $40 and then said a few magical words. She wanted to know if the rest of my money had already been refunded. I did a double take since I was given vouchers to use by a certain date. I asked if that was possible since I had been given vouchers. She told me yes. In the spirit of good will and the airport I was flying out of (Long Island), they would. I was shaking from shock. I could not believe that, in a simple Tweet, this part of Southwest Air was fixing everything for me. Better yet, Whitney contacted me the next day to confirm that it was refunded in the full amount and to watch my statement. Yes, this is a social medial success story.

Southwest Whit on Twitter

A HUGE thank you to Whitney and Southwest Airlines for making this sad event a little brighter. I know we will be trying to rebook our trip and fly with you in the future.

Of course, this was not the only time social media has worked really well. In fact this was quite different because I did not actively seek them out. In the Spring, I sent out a simple Tweet. I mentioned to my husband that I did not think that our dehumidifier that we had purchased ever worked. My husband tried to call the local store, but it was endless cycle of never getting a person. Since it was a fairly new machine, I sent him another Tweet and this time mentioned that we should look into something else and not Sears.

I was not complaining, looking for attention, or expecting anything aside from TechyDad to start helping me to research options. Shortly after this, Sears sent a Tweet back to me. They clearly had a search looking for Tweets that mentioned their company. This is a company that is clearly invested in using their tools and helping consumers. The @MySears account with Rhonda R became a lifeline with this issue.

My Sears on Twitter

To make a long story short, Sears went out of their way calling us to find why the local store changed stories on us, were estimating long waits on fixing the machine, and eventually replacing the machine because of a major factory defect. More impressive yet, they recalled me. When I sent a Tweet thanking a Sears associate for helping us to fix our lawnmower (simply needed new sparkplugs), the Twitter team recalled us and said they were so glad it was quick and not like the dehumidifier. Class act all around. Thank you Rhonda for making us believe in Sears!

Is this the norm? I don’t think so, but I do think more companies are starting to get the importance of really interacting and communicating with consumers via social media – whether on their Twitter accounts, Facebook pages, or blogs. Of course, there are still some that never reply to compliments, complaints, or anything. Their Twitter and Facebook accounts appear to be more of a method of advertising to the masses and not a tool to learn and grow with the people that matter.

What companies have you had dealings with that really GET social media? Would love to know how they helped you via Twitter, Facebook, blogging, or some other means. I could ask the flip side, but why dwell on the negative and give them any attention.

It's Me

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